Privacy Policy | Care Clients

Last updated: January 2025

1. Introduction

Care Clients (a trading name of Taprave Ltd, Company No. 9864566) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

2. Data Controller

Taprave Ltd is the data controller for the personal data we process. Our registered address is 4th Floor, Centenary House, Salford.

For any data protection enquiries, please contact us at: hello@careclients.co.uk

3. Information We Collect

We may collect and process the following types of personal data:

Identity Data: Name, job title, and company name
Contact Data: Email address, telephone number, and business address
Technical Data: IP address, browser type, device information, and cookies
Usage Data: Information about how you use our website and services
Marketing Data: Your preferences for receiving marketing communications

4. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our marketing services
To communicate with you about our services
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data
Contract: Where processing is necessary for a contract with you
Legitimate Interests: Where processing is necessary for our legitimate business interests
Legal Obligation: Where we need to comply with a legal requirement

6. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

Service providers who assist us in delivering our services
Professional advisers including lawyers and accountants
Regulatory authorities when required by law

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Request limitation of processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at hello@careclients.co.uk.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please refer to our cookie notice.

10. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Email: hello@careclients.co.uk
Address: 4th Floor, Centenary House, Salford

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.